Who can use advocacy support services?
This service is for Deaf and disabled people in New Zealand who need support advocating for themselves in areas like housing, benefits, and tenancy disputes.
We work with Deaf and disabled New Zealanders who have a legal issue related to their disability, who can't otherwise access a lawyer. *This is subject to our resources and staffing capacity.
If you need support to advocate for yourself, our Community Advocate may be available to help you prepare, communicate, and navigate the system.
Watch in New Zealand Sign Language (NZSL) - no audio
What can our advocate help you with?
Our Advocate is not a lawyer, but they may be available to support you by helping you understand your rights, prepare for meetings, and ensure your voice is heard. We can help with:
- WINZ and benefits – For example, understanding entitlements, preparing for WINZ meetings, and making sure WINZ considers the right benefits.
- Relocation – Legal challenges around moving to a new home or care setting.
- Tenancy support – For example, dealing with noisy neighbours, requesting accessibility modifications, or understanding tenancy rights.
Our ADL advocate does not undertake Court work. If Court becomes the next step in your matter, then we will try to find you a lawyer who is able to undertake this for you.
If you need advocacy support, get in touch today.
What happens when you contact us?
Here’s what to expect when you reach out for our advocacy help:
Step 1: Get in touch
Email info@adl.org.nz
Phone 09 257 5140
Text only mobile number 0274 575 140
Send us an NZSL message at www.nzsl.direct/adl. Please note this service is not monitored daily. If urgent, please use an alternative contact method. CURRENTLY UNDER MAINTENANCE, PLEASE USE A DIFFERENT CONTACT METHOD
Step 2: We look into what’s happening
We’ll look into your matter and see if we can help, including an eligibility check.
If we can’t provide legal advice, we’ll refer you to another service that can.
Step 3: Meet with one of our lawyers
We can meet via Zoom or phone to discuss your needs.
Our team is based in Auckland, but we can support people anywhere in New Zealand remotely.
Step 4: Take action
We’ll give you advice and help you communicate with the other parties.
If needed, we’ll help negotiate, mediate, or take further action (e.g., tenancy tribunal).
If your case needs to go to court, we’ll refer you to a lawyer who can help.
Looking for other information?
Contact Aotearoa Disability Law
Making justice accessible for Deaf and disabled people.
Email info@adl.org.nz
Phone 09 257 5140
Text only mobile number 027 457 5140
Send us an NZSL message at www.nzsl.direct/adl
CURRENTLY UNDER MAINTENANCE, PLEASE USE A DIFFERENT CONTACT METHOD
Mangere Community Law Centre,
Unit 9, Shop 27,
Mangere Town Square,
Mangere, Manukau 2022
